Can every operational claim survive prudence review?
Every dollar defensible in testimony.
A rate case is an evidence project dressed as a legal one. Every operational claim a witness makes in prefiled testimony has to survive intervenor data requests, cross examination, and commission staff review. Aria instruments the claims at their source systems so the evidence is ready before the case is filed, not assembled in the six weeks before hearings.
What Aria does in Regulatory.
- 01 / 04CapabilityClaim-to-source linkage
Claim-to-source linkage
Every operational claim in prefiled testimony traces to the operating ledger behind it. When the intervenor attorney asks about cycle compliance, the witness cites the vegetation ledger, not a spreadsheet assembled last week.
- 02 / 04CapabilityData request velocity
Data request velocity
Forty data requests a week is ordinary; eighty is a contested case. Aria routes each DR to the right witness, tracks the deadline, and stages the answer against a live ledger. The response is drafted in hours, not days.
- 03 / 04CapabilityPrudence posture
Prudence posture
Vegetation, asset replacement, storm recovery, and customer-service decisions are instrumented continuously. The prudence defense is not assembled six weeks before hearings; it is the byproduct of how operations run every day.
- 04 / 04CapabilityFormula-rate and rider defense
Formula-rate and rider defense
True-up, reconciliation, and rider proceedings rely on the same ledgers as general rate cases. The evidence is segregated by funding source at intake so the rider or formula-rate true-up is defensible without a separate discovery sprint.
How Aria runs Regulatory, end to end.
- CLAIM INVENTORY
Every witness claim, every source system.
Aria inventories the operational claims in prefiled testimony: vegetation cycle compliance, asset-replacement prudence, storm-restoration performance, reliability metrics, customer-service indicators. Each claim is tied to the underlying operating ledger and the data refresh cadence it depends on.
Artifact · Testimony claim registerTestimony claim registerObserving- DR-OCA-094 · VM spend 2024Drafted
- DR-Staff-141 · Transformer replacementQueued
- DR-IND-027 · Storm recovery 2023In review
- EVIDENCE INSTRUMENTATION
Operating ledgers become testimony exhibits.
The vegetation ledger, the asset register, the storm event log, the customer complaint record, the reliability calculation. Aria ensures each is formatted, retained, and queryable in a way that supports testimony. The exhibit is not assembled at filing; it is continuously ready.
Artifact · Live exhibit libraryLive exhibit libraryMapping- DR-Staff-141 · Transformer replacementQueued
- DR-IND-027 · Storm recovery 2023In review
- DR-Env-031 · NGP spend allocationFiled
- INTERVENOR POSTURE
Anticipating the data requests before they land.
Intervenor patterns are predictable by state and by issue. Aria pre-stages responses to the data requests the ratepayer advocate, industrial customers, environmental intervenors, and commission staff consistently file. When the request arrives, the answer is a query against a live ledger, not a discovery sprint.
Artifact · Pre-staged DR responsesPre-staged DR responsesRanking- DR-IND-027 · Storm recovery 2023In review
- DR-Env-031 · NGP spend allocationFiled
- Testimony claim inventory89% ready
- DATA REQUEST WORKFLOW
Every DR tracked, assigned, and closed on time.
Data requests arrive in waves: 40 a week in active cases, 80 in contested ones. Aria routes each DR to the right witness and analyst, tracks the response deadline against the commission’s procedural schedule, and closes the loop with the regulatory affairs team before the window expires.
Artifact · DR disposition trackerDR disposition trackerDeploying- DR-IND-027 · Storm recovery 2023In review
- DR-Env-031 · NGP spend allocationFiled
- Testimony claim inventory89% ready
- PRUDENCE DEFENSE
Every O&M dollar defensible in cross.
When a witness takes the stand and an intervenor attorney asks why the utility spent $38 million on vegetation last year, the answer is not ’I’ll have to get back to you.’ It is a citation to the ledger entry, the cycle compliance number, the contractor productivity record, and the foreman evidence behind the spend.
Artifact · Cross-examination evidence packCross-examination evidence packProving- DR-IND-027 · Storm recovery 2023In review
- DR-Env-031 · NGP spend allocationFiled
- Testimony claim inventory89% ready
“A dollar that cannot be cited is a dollar the commission will disallow.”Aria methodology · Regulatory
What Aria ships.
Every engagement surfaces as a live Synapse workspace. The readout below is how Regulatory looks the week it ships — scenario data from the published live demo.
- DR-OCA-094 · VM spend 2024CriticalConsumer advocate; 4 sub-parts; 72-hour window.Drafted
- DR-Staff-141 · Transformer replacementWatchCommission staff; ranked queue basis requested.Queued
- DR-IND-027 · Storm recovery 2023WatchIndustrial intervenors; IEEE 1366 exclusion detail.In review
- DR-Env-031 · NGP spend allocationOn trackEnvironmental intervenors; rider-eligible detail.Filed
- Testimony claim inventoryLogged38 O&M claims; 34 source-linked; 4 awaiting instrumentation.89% ready
Setting a new standard for operating intelligence.
“The findings were gold.”VP · Electric Grid Operations
- Client
- Fortune 500 energy utility
- 20,000+ employees · U.S. regulated utility
- Scope
- Electric Grid Operations
- Three-week diagnostic
- What Aria found
- Fifteen automations identified. Eighty percent of operational time mapped to repetitive work — all sized, ranked and handed off to the operating team.
What you leave with.
Artifacts that outlive the engagement — every deliverable grounded in the operating model Aria builds during the assessment, maintained live after close.
- Testimony claim-to-source register
- Pre-staged intervenor data-request response library
- Data-request disposition tracker tied to procedural schedule
- Cross-examination evidence pack per O&M claim
Explore the surfaces behind every engagement.
Every Aria engagement rides on the same four product surfaces — whichever solution you scope, you get the same assessment cadence, agent deployment, interview system, and research model.
- Operating readoutOperating readout
Assessment & Diagnosis
The six-week operational intelligence assessment behind every engagement.
Explore - Autonomous agentsKYC triage agentLiveThroughput+38%Cycle time−44%Exceptions2Running
Agent Deployment
Custom AI agents that ship against measured waste — success criteria up front.
Explore - Conversation intelligenceARA
Stakeholder Interviews
Aria runs targeted operator interviews to close the gaps the systems can’t fill.
Explore - ResearchMcKinsey 7SSCORPorter 5FBLSFREDIBISWorldAPQC PCF
Aria V1 Research Model
Utility-operations depth, forty-plus frameworks, eighteen named benchmark sources.
Explore
The questions buyers ask before signing.
If the answer isn't here, ask Aria in the live demo — Aria will answer with the same benchmark discipline the engagement uses.
Can Aria actually support privileged work product?
Yes, under the same access-control posture your outside counsel already uses. Privileged work product is tagged at creation; Aria respects the tag in every query and export. The pattern has been reviewed with rate-case counsel at several IOUs and no privilege waiver issue has arisen.How does this handle multi-jurisdictional utilities?
Each state’s commission has distinct procedural schedules, evidence standards, and intervenor patterns. The ledger carries jurisdictional tags and Aria applies the right template per state. Multi-state holding companies run a ledger per operating company under a shared framework.What about formula rate plans and performance-based regulation?
Formula rates and PBR produce continuous reconciliation filings rather than discrete cases. The ledger is particularly valuable here because the reconciliation evidence is needed quarterly or annually. The true-up docket becomes a query against a live system, not a six-week compilation.Do you replace our rate-case software?
No. Your rate-case modeling tools, whether internal or vendor, remain. Aria instruments the operational evidence that feeds the model. The revenue requirement calculation and the rate design remain with your regulatory finance team.How do you handle confidentiality protocols for data requests?
Commission protective orders govern confidentiality and non-disclosure. Aria’s export controls enforce the protective order’s classification levels, and every export is logged. When a DR response requires a protective-order designation, the draft carries it from assembly forward.What about NARUC or national-level regulatory work?
Aria is purpose-built for state-commission and FERC regulatory posture. NARUC-level policy work is not instrumented here, but the state-by-state evidence base feeds the policy arguments your regulatory affairs team makes in national forums.Can we use this outside of active rate cases?
Yes. The instrumentation runs continuously. Between cases, the ledger supports formula-rate true-ups, rider filings, storm-cost recovery proceedings, compliance filings, and the routine reporting every state commission requires. The evidence base is always on rather than always being assembled.
Every dollar defensible in testimony.
Book a demo and see how Aria works through Regulatory.
Every utility operation, one Aria.
Regulatory is one of ten wedges Aria runs inside a utility, plus two buyer-type framings. Every wedge rides the same assessment cadence, the same agent deployment posture, the same prudence-ready evidence discipline.
- By areaAssessmentA six-week, sole-sourceable diagnostic that quantifies operating leakage in dollars across the IT-adjacent stack.Read
- By areaVegetationCycle compliance, crew productivity, and FERC-auditable evidence reconciled across LiDAR, satellite, and field crews.Read
- By areaStormStorm-room decision velocity, ETR accuracy, and mutual aid coordination in one audited restoration ledger.Read
- By areaField dispatchCrew-to-work matching, parts-on-truck reconciliation, and one-touch close-out across every truck roll.Read
- By areaAsset managementRisk-ranked asset replacement, condition data reconciliation, and deferred-failure cost quantified in dollars.Read
- By areaCustomer operationsCIS, MDM, and CCS reconciliation with high-bill deflection and AMI event triage at scale.Read
- By areaSupply chainInventory, work-plan demand, and vendor pipeline reconciled into one weeks-of-coverage ledger.Read
- By areaMeetingsStorm calls, steering committees, and war-room decisions captured and translated to accountable tickets.Read
- By areaMemoryTribal knowledge captured as structured SOPs, root-cause reasoning, and interview archives before the retirement cliff.Read
- By typeUtilitiesAria deploys inside IOUs, munis, and co-ops with audit-ready, prudence-tested evidence.Read
- By typeEnergy servicesAria turns field operations into crew-level EBITDA motion for PE-backed services platforms.Read